Refund policy

We take pride in providing fresh, high quality bakery products. Due to the nature of our products, refunds are handled as follows.

Fresh Food Items

Because our products are perishable, we do not offer refunds for change of mind.

If you receive a damaged or incorrect item, you may be eligible for a replacement or refund.

Custom made cakes and special orders cannot be refunded once preparation has started.

Orders may be cancelled within a limited time before preparation begins. Once baking or preparation starts, cancellation may not be possible.

Approved refunds will be processed using the original payment method.